Enterprise Solutions
Tech support designed for senior living communities
Why Partner With Us?
Platform Model
Your team handles escalated tickets using our senior-friendly tools. AI assistant provides 24/7 first-line support for your residents.
Managed Model
We handle everything for your residents. Our team resolves all escalated tickets while you maintain full visibility.
Full Visibility
Stay informed about your community with a real-time admin dashboard — track residents, open support tickets, and monthly resolutions, with clear oversight of how your residents are being supported. Complete transparency, without adding to your staff's plate.
Built-In Scam Protection
Protect residents from the fraud that targets seniors most. With AI-powered Scam Check, residents get instant, color-coded answers on suspicious texts, emails, phone calls, and screenshots — or they can simply forward a questionable message, or a screenshot of one, straight to their Silver Support number and get a reply in seconds, no app or login needed.
Proactive Safety Monitoring
Silver Support Hub helps keep your residents' digital safety front and center, working quietly in the background between support requests. It's ongoing peace of mind for your team and the families who trust you with their loved ones.
Your Brand
Branded portal with your organization's name, logo, and colors at silversupporthub.com/org/your-name.
Multilingual Support
AI assistant with voice in 70+ languages and chat in 12 — residents can speak to Silver in their native language for step-by-step tech help.
Let's Talk
Tell us about your community and we'll create a custom solution.