Enterprise Solutions
Tech support designed for senior living communities
Why Partner With Us?
Platform Model
Your team handles escalated tickets using our senior-friendly tools. AI assistant provides 24/7 first-line support for your residents.
Managed Model
We handle everything for your residents. Our team resolves all escalated tickets while you maintain full visibility.
Full Visibility
Admin dashboard to view all tickets, track status, and see resolution history. Complete transparency into every interaction.
Built-In Scam Protection
Residents can check suspicious texts, emails, phone calls, and screenshots for fraud using our AI-powered Scam Check. Results are color-coded and tracked in your admin dashboard across all major scam types.
Proactive Safety Monitoring
Our platform automatically follows up with residents after scam alerts, detects recurring tech issues, and delivers personalized guidance—so your staff doesn't have to track every resident's digital safety manually.
Your Brand
Branded portal with your organization's name, logo, and colors at silversupporthub.com/org/your-name.
12 Languages
AI assistant chat available in English, Spanish, Chinese, French, Vietnamese, Korean, Tagalog, German, Italian, Portuguese, Russian, and Arabic.
Let's Talk
Tell us about your community and we'll create a custom solution.