How to Spot Package Delivery Scams 📦

Learn how to recognize fake delivery notifications from scammers pretending to be USPS, FedEx, or UPS.

How to Spot Package Delivery Scams 📦

Scammers send fake text messages or emails pretending to be from USPS, FedEx, UPS, or Amazon saying there is a problem with a delivery.

How This Scam Works 🚨

You receive a message that says something like:

  • "Your package could not be delivered — click here to reschedule"
  • "There is a $1.99 shipping fee required to release your package"
  • "Your delivery is on hold — update your address now"
  • "USPS: Final notice before your package is returned"

The link takes you to a fake website that asks for your personal information or credit card number.

Red Flags to Watch For 🚩

  • ❌ A text from a random phone number about a package you do not remember ordering
  • ❌ A link that does not go to usps.com, fedex.com, or ups.com
  • ❌ Asking for a small payment to release a package
  • ❌ Asking for your Social Security number or full credit card number
  • ❌ Poor grammar or strange formatting
  • ❌ Creating urgency with "final notice" or "last chance"

What Real Delivery Companies Actually Do ✅

  • ✅ USPS, FedEx, and UPS will never ask for personal information by text to deliver a package
  • ✅ Real tracking updates come from official short codes or email addresses
  • ✅ If a real delivery fails, they leave a physical notice on your door
  • ✅ You can always track packages directly on the carrier official website

What To Do If This Happens 🛡️

Step 1
Do not click any links in the message
Step 2
If you are expecting a package, go directly to the carrier website and enter your tracking number there
Step 3
Delete the message
Step 4
If you clicked a link and entered payment information, contact your bank or credit card company right away
💡
Tip: If you did not order anything and get a delivery text, it is almost certainly a scam — just delete it.

Got a suspicious delivery message? Silver Support Hub can help you check if it is real! 💙

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