📚 Help Center
Step-by-step guides for common tech questions. Written in plain language, easy to follow.
WiFi & Internet
11 helpful articles
How to Share WiFi Password 🔑
Easy ways to share your WiFi password with friends and family.
WiFi is Slow - How to Fix 🐌
Is your WiFi slower than usual? Simple steps to make it faster.
What is WiFi and How Does It Work? 📡
WiFi lets your phone connect to internet without cables. Learn the basics!
Difference Between WiFi and Mobile Data 📊
Learn the difference between WiFi and Mobile Data - and when to use each!
How to Turn WiFi On and Off 🔄
Easy steps to turn WiFi on and off on your phone.
Public WiFi - Is It Safe? ☕
Learn how to stay safe when using public WiFi at cafes and airports.
How to Forget a WiFi Network 🗑️
Sometimes you need to forget a WiFi network. Here's how and when.
WiFi Keeps Disconnecting - How to Fix 🔌
WiFi keeps dropping? Here are simple fixes that work!
How to Connect to WiFi on iPhone 📶
Connect iPhone to WiFi in simple steps.
Forgot WiFi Password - How to Find It 🔑
Find your forgotten WiFi password using these simple methods.
11 helpful articles
How to Organize Emails with Folders 📁
Learn how to create folders to keep your inbox tidy and find emails quickly.
How to Create an Email Signature ✍️
Add your name and contact info to the bottom of every email automatically.
How to Change Your Email Password 🔑
Keep your email secure by updating your password regularly.
How to Reply vs Reply All 💬
Understand the difference so you don't accidentally send your message to everyone.
How to Add Someone to Your Contacts 👤
Save email addresses so you don't have to type them every time you send a message.
How to Search for Old Emails 🔍
Find any email quickly using the search feature - even emails from years ago.
How to Stop Spam Emails 🛑
Stop spam and unwanted emails on your phone.
How to Delete Emails 🗑️
Delete unwanted emails from your phone easily.
How to Send an Email with Attachment 📎
Attach photos and files to your emails easily.
How to Set Up Email on Android 📧
Set up email on your Android phone easily.
Phone Basics
11 helpful articles
Video Calling
11 helpful articles
How to Schedule a Video Call 📅
Set up a video call in advance and send invites to family or friends.
How to Join a Video Call from a Link 🔗
Click a link in your email or text message to join a video call - it's easier than you think.
How to Mute and Unmute Yourself 🔇
Control your microphone so others don't hear background noise during calls.
How to Share Your Screen 🖥️
Show others what's on your screen during a video call - great for getting help or showing photos.
How to Look Your Best on Video Calls 😊
Simple tips to look and sound great when video chatting with family and friends.
Fix Bad Video Call Quality 📶
Improve video call quality on your phone.
How to Use Zoom for Video Calls 🎥
Join Zoom video calls on your phone or tablet.
How to Use FaceTime on iPhone 📞
Make video calls on iPhone with FaceTime.
How to Use WhatsApp Video Calls 📱
Make free video calls with WhatsApp on your phone.
Video Call Safety Tips 🔒
Stay safe during video calls with these security tips.
Apps & Downloads
11 helpful articles
Best Free Apps for Seniors 🌟
Our top picks for useful, easy-to-use apps that are completely free to download.
How to Close Apps Running in Background 🚫
Learn how to fully close apps that are running in the background to save battery.
How to Find Apps You Downloaded Before 🔍
Redownload apps you've used in the past - they're saved to your account.
How to Move Apps on Your Home Screen 🔄
Organize your phone by moving app icons where you want them.
What is an App and How Does It Work? 📱
A simple explanation of what apps are and how they make your phone more useful.
How to Download Apps on Android 📲
Learn to find and install apps from the Google Play Store on your Android phone or tablet.
How to Download Apps on iPhone 📲
Step-by-step guide to finding and installing apps from the App Store on your iPhone or iPad.
Recognizing and Avoiding Fake Apps 🚫
Learn to identify and avoid fake apps that try to steal your information.
How to Free Up Storage by Deleting Apps 🗑️
Free up phone storage space by deleting unused apps.
Understanding App Permissions 🔐
Learn what app permissions mean and how to control them for privacy.
Security & Privacy
11 helpful articles
How to Check If Your Account Was Hacked ⚠️
Warning signs that someone else may have access to your account, and what to do about it.
What to Do If Your Phone is Lost or Stolen 📱
Act fast! Here's exactly what to do if you can't find your phone.
How to Clear Your Browsing History 🧹
Delete your internet browsing history for privacy - here's how on any device.
How to Lock Your Phone with Fingerprint or Face 👆
Set up fingerprint or face recognition for quick, secure access to your phone.
How to Use a Password Manager 🔐
Stop forgetting passwords! Learn how password managers remember them all for you.
How to Block Unknown Callers 🚫
Stop annoying robocalls and spam calls from interrupting your day.
What is Two-Factor Authentication? 🔐🔐
Learn what two-factor authentication is and how it protects your accounts from hackers.
How to Keep Your Phone Secure 🔒
Learn essential steps to keep your phone secure and protect your personal information.
How to Recognize Phone Scams 📞
Learn to recognize and avoid common phone scams targeting seniors.
How to Spot Phishing Emails 🎣
Learn to recognize and avoid phishing email scams that try to steal your personal information.
Troubleshooting
11 helpful articles
Phone Keeps Restarting - Solutions 🔄
Phone restarting by itself? Here's how to stop it!
Phone is Running Slow - How to Fix 🐢
Is your phone slower than before? Easy steps to make it faster!
Battery Drains Too Fast - Solutions 🔋
Phone battery dying quickly? Make it last longer!
Screen is Cracked - What to Do 💔
Phone screen cracked? Here's what to do and how to protect it.
Phone Got Wet - Emergency Steps 💧
Phone got wet? Act fast! Here's what to do RIGHT NOW.
Can't Hear Phone Calls - Fix Sound 🔇
Can't hear people on phone calls? Here's how to fix sound issues.
Phone Overheating - How to Cool Down 🔥
Phone getting too hot? Here's how to cool it down and prevent overheating.
Touchscreen Not Working - Quick Fixes 👆
Touchscreen not responding? Try these quick fixes!
Lost Your Charger - What to Buy 🔌
Find out what charger to buy if you lost yours.
Phone Won't Turn On - What to Do 📵
Fix a phone that won't turn on with these troubleshooting steps.
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