Help Center
104 articles across 7 categories
WiFi & Internet
11 articles
12 articles
Locked Out of Your Email — How to Get Back In 🔓
How to Organize Emails with Folders 📁
Learn how to create folders to keep your inbox tidy and find emails quickly.
How to Search for Old Emails 🔍
Find any email quickly using the search feature - even emails from years ago.
How to Add Someone to Your Contacts 👤
Save email addresses so you don't have to type them every time you send a message.
How to Reply vs Reply All 💬
Understand the difference so you don't accidentally send your message to everyone.
How to Change Your Email Password 🔑
Keep your email secure by updating your password regularly.
How to Create an Email Signature ✍️
Add your name and contact info to the bottom of every email automatically.
How to Send an Email with Attachment 📎
Attach photos and files to your emails easily.
How to Stop Spam Emails 🛑
Stop spam and unwanted emails on your phone.
How to Delete Emails 🗑️
Delete unwanted emails from your phone easily.
Phone Basics
13 articles
How to Share a Photo with Family 📸
How to Find a File You Downloaded 📂
How to Take a Screenshot 📸
Capture what's on your screen to save or share with others.
How to Set Up Emergency Contacts 🚨
Make sure the right people can be reached in an emergency - even from a locked phone.
How to Change Your Ringtone 🎵
Personalize your phone with a ringtone you can actually hear.
How to Use the Flashlight 🔦
Turn your phone into a flashlight for dark rooms, menus, or finding things.
How to Set Alarms and Timers ⏰
Never miss an appointment or overcook dinner again with built-in alarms and timers.
How to Adjust Screen Brightness 🔆
Make your screen easier to see by adjusting how bright or dim it is.
How to Clear Storage Space on Phone 💾
Free up storage space on your phone by deleting photos, apps, and cached data.
How to Turn Off Autocorrect ✍️
Learn how to turn off autocorrect on iPhone or Android and control text suggestions.
Video Calling
12 articles
How to Send a Video Message 🎬
How to Look Your Best on Video Calls 😊
Simple tips to look and sound great when video chatting with family and friends.
How to Share Your Screen 🖥️
Show others what's on your screen during a video call - great for getting help or showing photos.
How to Mute and Unmute Yourself 🔇
Control your microphone so others don't hear background noise during calls.
How to Join a Video Call from a Link 🔗
Click a link in your email or text message to join a video call - it's easier than you think.
How to Schedule a Video Call 📅
Set up a video call in advance and send invites to family or friends.
Fix Bad Video Call Quality 📶
Improve video call quality on your phone.
Video Call Safety Tips 🔒
Stay safe during video calls with these security tips.
How to Use WhatsApp Video Calls 📱
Make free video calls with WhatsApp on your phone.
How to Use Google Meet for Video Calls 📹
Join video meetings with Google Meet easily.
Apps & Downloads
13 articles
How to Shop Safely on Your Phone 🛒
How to Set Up a Streaming App Like Netflix or YouTube 📺
What is an App and How Does It Work? 📱
A simple explanation of what apps are and how they make your phone more useful.
How to Download Apps on iPhone 📲
Step-by-step guide to finding and installing apps from the App Store on your iPhone or iPad.
How to Download Apps on Android 📲
Learn to find and install apps from the Google Play Store on your Android phone or tablet.
How to Move Apps on Your Home Screen 🔄
Organize your phone by moving app icons where you want them.
How to Find Apps You Downloaded Before 🔍
Redownload apps you've used in the past - they're saved to your account.
How to Close Apps Running in Background 🚫
Learn how to fully close apps that are running in the background to save battery.
Best Free Apps for Seniors 🌟
Our top picks for useful, easy-to-use apps that are completely free to download.
Recognizing and Avoiding Fake Apps 🚫
Learn to identify and avoid fake apps that try to steal your information.
Security & Privacy
26 articles
How to Spot Lottery and Prize Scams 🎰
Learn how to recognize fake lottery winnings, sweepstakes, and prize notifications.
How to Spot Package Delivery Scams 📦
Learn how to recognize fake delivery notifications from scammers pretending to be USPS, FedEx, or UPS.
How to Spot Fake Bank Messages 🏦
Learn how to recognize fake texts, emails, and calls pretending to be from your bank.
How to Spot Government Impersonation Scams 🏛️
Learn how scammers pretend to be the IRS, Social Security, or other government agencies — and how to protect yourself.
How to Spot Text Message Scams 📱
Learn how to recognize scam text messages — also called smishing — and what to do when you receive one.
How to Spot Gift Card Scams 🎁
Learn why scammers ask for gift cards as payment and how to protect yourself from this common trick.
How to Spot Tech Support Scams 💻
Learn how to recognize fake tech support calls and popups from scammers pretending to be from Microsoft, Apple, or other companies.
How to Spot AI Voice Clone Scams 🤖
Learn how scammers use artificial intelligence to clone the voices of your loved ones to trick you into sending money.
How to Spot Utility Bill Scams ⚡
Learn how to recognize fake calls and messages from scammers pretending to be your electric, gas, or water company.
How to Spot Charity Scams 🎗️
Learn how to tell the difference between real charities and scammers who use fake causes to steal your money.
Troubleshooting
17 articles
How to Clear Pop-Ups and Ads on Your Browser 🚫
How to Back Up Your Phone 💾
How to Update Your Phone Software Safely 📲
How to Connect Bluetooth Headphones or Speakers 🎧
Printer Not Working — Common Fixes 🖨️
How to Connect a Printer to Your Phone or Computer 🖨️
Phone Keeps Restarting - Solutions 🔄
Phone restarting by itself? Here's how to stop it!
Touchscreen Not Working - Quick Fixes 👆
Touchscreen not responding? Try these quick fixes!
Phone Overheating - How to Cool Down 🔥
Phone getting too hot? Here's how to cool it down and prevent overheating.
Can't Hear Phone Calls - Fix Sound 🔇
Can't hear people on phone calls? Here's how to fix sound issues.
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